December 14, 2008
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Forum Server Issues! =(
Sorry guys, the SRR forum is temporarily down due to technical problems at the server level. My current host is Surpass Hosting. Although I have been happy with them in the past, their ability to properly support this problem (related to the MySQL databases on the backend) has been woefully inadequate and their response time unacceptably slow. At this point, the problem has been referred to a "Level 3 Server Analyst" where I was asked to "Await for their response." That was thirteen hours ago and the forum itself has been down now for nearly a full day. Plus this problem has been happening now for about three days in a row. As a Surpass customer of 5+ years, this is pretty disappointing.
It appears I may have to find a new hosting company if Surpass doesn't get their act together and solve these issues soon. The good news is, the forum data is backed up and safe.
If anyone has suggestions for reliable hosts familiar with running vBulletin and offer dedicated servers at an affordable cost, please respond here in a comment or e-mail me at snowman872 at gmail dot com. The host would have to be OK with adult content. Most are, but there are still a few prudish ones out there. I'm considering Global Gold to host of the forum who seem to have a lot of experience with vBulletin, but they are located in the UK.
In the meantime, I'll post updates on the situation here and on Twitter. Thank you for your patience. The forum will be back soon...!
-- Snowman
Comments (1)
The forum is back online and the source of the trouble may have been identified. Surpass Hosting was more helpful today. I'll keep my fingers crossed that the problem really is solved.
Comments are closed.